Substitution requests (i.e., to substitute registration in this Course to a different participant) must be submitted at least 3 days before Phase 1 of the Course begins. To be considered a completed substitution request, the request must be made in writing and include all required participant registration information for the new participant. Otherwise, the appropriate Transfer Fee or Cancellation Fee policy will be applied.

Transfer requests (i.e., to transfer registration by the same participant to a different Thayer program) must be made in writing and indicate the new date or new program the participant wishes to attend. Otherwise, the appropriate Cancellation Fee policy will be applied. The remaining tuition balance will be applied to the new program dates. Tuition will become 100% non-refundable if a participant transfers more than 2 times or does not attend another program within 12 months of the original program start date. Transfers to the requested new program are not guaranteed as space may not be available.

If requested, any remaining balance of a cancelled Course’s payment can be applied to another Thayer program within 12 months of the original Course’s Phase 1 date. After 12 months, the balance is non-refundable.

If Thayer cancels the Course due to an act of God or any other condition reasonably beyond Thayer’s control that makes it impossible or unreasonable to hold the Course, Thayer shall not provide any refunds or credits; provided, however, that Thayer shall make reasonable efforts to transfer your payment and registration to another similar program.

Thayer may decide to convert an outdoor experiential program into a comparable indoor experiential program due to weather conditions, without any liability or refund owing to any participant.

The Historic Thayer Hotel at West Point, located on the grounds of the U.S. Military Academy and along the banks of the majestic Hudson River, has hosted distinguished patrons, including U.S. Presidents and heads of state. It offers a unique, inspiring venue–a living museum–to experience leadership principles and applications where history has, and is, occurring. Each participant will stay in a luxurious room located at the conference venue. www.thethayerhotel.com

Accommodations: Your program fee includes three nights in a private guest room, with all arrangements coordinated by Thayer. If you wish to extend your stay, we’re happy to assist with booking additional nights at your own expense.

Travel: Attendees are responsible for the arrangement and payment of their travel.

If a participant is denied entry due to failing a West Point security check – we will refund that participant’s Tuition, minus a 5% handling fee.

Before proceeding with your registration in this Course, please read ‘TERMS AND CONDITIONS FOR OPEN ENROLLMENT COURSES AT WEST POINT’.

Note the following:

• Please read these T&C’s for cancellation, substitution and postponement fees.
• Course materials are confidential and proprietary, and access to the Course is provided for you only and solely for your personal leadership development. Please do not copy, transcribe, distribute, screenshot, record or broadcast Thayer’s materials or services.
• You are agreeing that Thayer will retain your name, contact info, and a record of having participated in this Course for purposes of validating your completion of the Course and to send you future sustainment, promotional, and informational materials about Thayer and leadership development. (You can opt out at any time.)
• You are agreeing that if you want to contact Thayer’s faculty for future training, you will do so solely through Thayer.
• You are responsible for what you say and do during the Course. Thayer’s liability is limited.